RIGHT OF WITHDRAWAL (only when the customer is a consumer and has purchased the products through distance selling)
The withdrawal period granted to the customer on the purchase of the products, within the framework of the law, is fourteen (14) clear days, from the date of receipt of the products. During this period, the customer may return, at his own expense, without further penalties, the Product(s) that do not suit him. The customer will be reimbursed for the sums paid in return for the reshipment of the product(s) ordered. For any request, the following formalism must be respected: For the attention of [the professional inserts here their name / company, their geographical address and, when available, their e-mail address]:
I/we (*) hereby notify you of my/our (*) withdrawal from the contract relating to the sale of goods (*)/for the provision of products (*) below:
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of the consumer(s) (only in case of notification of this form on paper):
Date :
It is understood that the product(s) returned at the customer's expense must be intact, unused, and not altered or added to in any way,
The risks associated with the return of the product rest with the customer. If the product is lost by the carrier during this shipment, the customer is solely responsible and cannot be reimbursed by ROBERT RIVETT Entreprise Individuelle.
In the event of exercise of the right of withdrawal, ROBERT RIVETT Entreprise Individuelle is required to reimburse the sums paid by the customer, free of charge, with the exception of return costs. The refund will be made within a maximum period of 14 working days from receipt of the products.