Privacy Policy

PRIVACY POLICY

Introduction

As part of its commercial activity, the ROBERT RIVETT Entreprise Individuelle brittanygates.supplies is required to process information about you. For example, by completing a subscription form, by making a purchase on our online store, by contacting our Customer Service, by registering for an event that we organize, by participating in a contest, by browsing our websites , by clicking on an advertising link that we present to you, you send us information, some of which is likely to identify you (“personal data”).
This Privacy Policy informs you of how we collect and process your personal data. We invite you to read it carefully.
Important

We only use your personal data in the cases provided for by the regulations in force:

• The performance of a contract we have entered into with you, and/or
• Compliance with a legal obligation, and/or
• Your consent to the use of your data,
Who is responsible for the processing mentioned in this document?
The data controller mentioned in this document is ROBERT RIVETT Entreprise Individuelle /www.brittanygates.com 10 Tanouedou, 22390 Bourbriac
What data do we collect about you and under what circumstances do we collect it?
3.1. The data that you transmit to us directly
During the various contacts we have with you, you may be required to provide us with information that concerns you. They are collected in particular when taking out a subscription, creating an account on our sites, placing an order on our online stores, or to access any other offer or any other service.

These data are:

• Information required to create an account: Surnames, first names, civility;
• Information necessary for the delivery of an ordered product: Postal address, e-mail address, telephone number;
• Username and encrypted password used to identify you on our sites;
• Desire in terms of commercial prospecting;
• Any other information you wish to bring to our attention.
3.2. The data we collect during our commercial relationship
The data we collect during our business relationship with you include the following:

• Information relating to the history of your commercial relationship with ROBERT RIVETT Entreprise Individuelle /www.brittanygates.com: orders for products and services, where applicable invoicing and payment;
• Your participation in promotional offers, contests or events;
• Requests you have made to our customer service or incidents you have reported to us, for example concerning the delivery of our products or the performance of our services;
3.3. Data we collect automatically
During each of your visits to our sites, we collect information relating to your connection and your navigation. Different technologies can be implemented to collect this data. The main one is the cookie.

–Data collected through cookies
A cookie is a text file deposited during the consultation of a site, an application or an online advertisement and stored in a specific space of the hard disk of your computer or your mobile device. Cookies are managed by your Internet browser and only the issuer of a cookie can decide whether to read or modify the information contained therein.
A cookie has a limited validity period. Its deposit and storage on your terminal are done in compliance with the applicable legislation and subject to the choices you have expressed and which you can modify at any time, under the conditions specified in article 9 below.
A cookie does not identify you personally. It allows its issuer to recognize your terminal and to collect a certain amount of information relating to the navigation carried out from this terminal.
Cookies have several functions, such as allowing you to navigate efficiently on a site, remembering your choices, the goods and services you wish to purchase, offering you relevant advertising content according to your centers of interest expressed during your navigation. You can find more information about cookies on the following sites:
www.cnil.fr
www.allaboutcookies.org
www.aboutcookies.org
www.youronlinechoices.com/en/

The cookies placed by ROBERT RIVETT Entreprise Individuelle / www.brittanygates.com subject to your choices give us access to the following information in particular:

• Identifiers of the equipment you use (IP address of your computer, Android ID, Apple ID, etc..),
• Type of operating system used by your terminal (Microsoft Windows, Apple Os, Linux, Unix, BeOS, etc.),
• Type and version of browser software used by your terminal (Microsoft Internet Explorer, Apple Safari, Mozilla Firefox, Google Chrome, etc.),
• Dates and times of connection to our services,
• Address of the originating Internet page (“referrer”),
• Browsing data on our services, content viewed.

"Web analytics" data is collected in anonymous form (by recording anonymous IP addresses) by Google Analytics, and allows us to measure the audience of our website, consultations and any errors in order to constantly improve the experience. users. Google Analytics is used exclusively with the extension “_anonymizeIp ()” on this site.

–Data collected by standard Internet technologies
We may also use standard Internet technologies, such as scripts, pixels and redirects. Scripts (sometimes called tags), written in JavaScript, are programs that run in your browser and perform various actions, such as sending information to our servers. Scripts are also capable of creating pixels. Pixels (sometimes called clear GIFs, clear GIFs, or Web-bugs) are lines of code that display a graphical (usually invisible) image on a web page or in an email. Redirects make a web page available under multiple page addresses (URLs). When a browser opens a redirect URL, a page with a different URL is opened.
The purpose of these technologies is to improve your experience on our sites, including to provide you with personalized content. For example, when a user clicks a share button on an article, a script creates a pixel that counts the share. Thus, we are able to know the total number of shares of an article, and we can establish the ranking of the most shared articles.

These technologies give us access to the following information in particular:

• Information relating to your use of our sites;
• Information relating to the presence of cookies on your terminal, the time and date of consultation of a page, and a description of the page where the web beacon is placed;
• Information on the reading or not of the e-mails that we send to you, on the clicks that you make on the links contained in these e-mails.

Our sites may also include third party scripts, pixels and redirects. These technologies allow third-party service providers to collect certain information such as your browser type, and the web page that redirected you to our websites. These third-party service providers process the information they collect for purposes of auditing, research, and to report information about our sites and applications and the advertisements viewed on them. We do not share your identification data with these third parties as part of their use of these technologies.

–Data provided by mobile devices
Some mobile devices, depending on the features you have activated (for example: "Push" or "Geolocation") when downloading one of our applications, send information, including: model of your phone, version of its operating system, operation, type of connectivity, name and version of the application used.
These data, necessary for the proper functioning of the mobile applications that we publish, are automatically processed by our servers and those of some of our partners (in particular Google Analytics) in order to be able to provide you with a service adapted to the technical characteristics of your device and to measure the audience. of our app.

3.4. Exclusion of any sensitive data
ROBERT RIVETT Sole Proprietorship /www.brittanygates.com does not collect any sensitive data about you. The following are considered sensitive data: racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data relating to health or sexual orientation. If such information were in any way communicated to ROBERT RIVETT Entreprise Individuelle /www.brittanygates.com, it will be deleted.
For what purposes do we use your data?
This article tells you the main purposes for which we use the data mentioned in article 3.

4.1. Operations necessary for the supply of products or services
• Consideration of your subscription to a subscription contract and execution of this contract;
• Consideration of your order for products or services and execution of this order;
• Management of subscriptions to our newsletters and/or offers by electronic means, SMS, letters;
• Billing; collection of payments;
• Delivery management and order tracking;
• Customer relations: provision of customer service accessible by mail, telephone, e-mail, for any questions or complaints;
• Sending information on the modification or evolution of our services;
• Management of outstanding payments and disputes;
• Management of the exercise of your rights over your personal data, under the conditions provided for in Article 9;
• Verification of compliance with the applicable legislation of our contracts
4.2. Marketing and commercial prospecting operations relating to the publications, products and services of ROBERT RIVETT Entreprise Individuelle /www.brittanygates.com
• Updating to postal standards, updating, enrichment and deduplication of your personal information in a database dedicated to ROBERT RIVETT Entreprise Individuelle /www.brittanygates.com;
• Sending marketing, advertising and promotional offers relating to our products and services by post, e-mail, mobile notifications, or any other medium;
• Personalized loyalty or commercial prospecting actions;
• Implementation of contests or other promotional operations;
• Development of trade statistics.
4.3. Purposes associated with the deposit of cookies on your browser
– Operation and optimization of navigation on our sites and applications

• Adaptation of the presentation of our sites to the display preferences of your terminal (language used, display resolution, operating system, etc.) during your visits, depending on the hardware and viewing or reading software that your terminal has;
• Storage of information relating to a form that you have completed on our site (registration or access to your account) or to products, services or information that you have chosen on our site (service subscribed, content consulted, purchase made, etc. );
• Automatic connection to the reserved or personal areas of our site, such as your account, using identifiers or data that you have previously entrusted to us;
• Provision of sharing tools on social networks;
• Management of our platforms and performance of internal technical operations in the context of problem solving, data analysis, tests, research, analyses, studies and surveys;
• Implementation of security measures;
• Quality measures to ensure that the display of our content is suitable for your device.

–Measurement of attendance and audience

• Establishment of statistics and volumes of visits and use of the various elements making up our site (headings and content visited, routes) in order to improve the interest and ergonomics of our services;
• Accounting for the total number of advertisements displayed by us on our advertising spaces, ranking and statistics;
• Analysis of audiences based on the results of advertising campaigns;
• Determination of interests and behaviors;
• Improvement of customer/user knowledge for personalization purposes.
"Web analytics" data is collected in anonymous form (by recording anonymous IP addresses) by Google Analytics, and allows us to measure the audience of our website, consultations and any errors in order to constantly improve the experience. users. Google Analytics is used exclusively with the extension “_anonymizeIp ()” on this site.
How long do we keep your data?
Your personal data is kept for a period in accordance with legal provisions or proportional to the purposes for which it was recorded.
The retention periods vary depending on whether we have an ongoing contractual relationship (you are an active customer), whether we have had a contractual relationship with you in the past (you are an inactive customer) or whether we have never had a relationship of this type with you (you are then a prospect). The data related to your browsing on our online services collected by the cookies that you have authorized have a specific retention period.
The table below mentions the main retention periods for your data.
In any event, we regularly review the information we hold. When their retention is no longer justified by legal, commercial requirements or related to the management of your customer account, or if you have made use of a right of modification or deletion, we will delete them in a secure manner.

Categories of data Purposes Retention periods
Data relating to a prospect
All the data Constitution and management of a file of prospects 3 years from the collection of the data or the last contact from the prospect
Active customer data
All data Management of the customer account Throughout the duration of the contractual relationship
Data relating to an inactive customer
Data relating to the execution of the contract Management of the customer account, orders, deliveries, invoicing, payments 10 years after the end of the contract or the last contact from the inactive customer
Identification and contact data – Newsletter subscribers Sending information on the progress of our publications
and our offers 3 years from the unsubscription or the last contact from the customer
Identification and contact data – Web account subscribers Sending information on the progress of our publications
and our offers 3 years from the unsubscription or the last contact from the customer
Identification and contact data – Mail order buyers Sending information on the evolution of our publications
and our offers 5 years after the delivery of the product or the last contact from the inactive customer
(10 years for surname, first name and postal address)
Data generated by cookies
Data related to your browsing on our online services Operation and optimization of services Measurements of attendance. Personalization of content and advertisements 13 months maximum
Supposed data
Data relating to your uses and your supposed centers of interest Sending information and offers supposed to correspond to your centers of interest and your uses Annual update
Who is likely to have access to the data we collect?
Access to data within ROBERT RIVETT Sole Proprietorship /www.brittanygates.com
Are likely to have access to some of your data:
Employees of the customer relations, administrative, accounting and management control, IT and marketing & sales departments.
Access to your data is based on individual and limited access authorizations. Staff who can access personal data are subject to an obligation of confidentiality (by a nominal and personal commitment to confidentiality)
How is your data protected?
As data controller, we implement appropriate technical and organizational measures in accordance with the applicable legal provisions, to protect your personal data against alteration, accidental or unlawful loss, use, disclosure or unauthorized access. authorised, and in particular:

• The constitution of a unit dedicated to the security of information systems;
• Raising awareness of the confidentiality requirements of our employees who have access to your personal data;
• Securing access to our premises and our IT platforms;
• The implementation of a general IT security policy for the company;
• Securing access, sharing and transfer of data;
• The high level of data protection requirements when selecting our subcontractors and partners.
What are your rights ?
8.1. Your rights regarding access to your personal data
You have the right to access your personal data and to request that it be rectified, completed or updated. You can also request the erasure of your data or oppose their processing, provided that you have a legitimate reason.
You can request to exercise your right to the portability of your data, i.e. the right to receive the personal data you have provided to us in a structured, commonly used format and the right to transmit this data to another responsible for processing.
Finally, you can formulate directives relating to the storage, erasure and communication of your personal data after your death.
You can exercise your rights with the personal data protection officer of ROBERT RIVETT Entreprise Individuelle /www.brittanygates.com at the following address: Robert Rivett Entreprise Individuelle 10 Tanouedou 22390 Bourbriac or by email: robrivett@gmail.com. to respond to your request, we may verify your identity and/or ask you to provide us with more information to respond to your request. We will endeavor to respond to your request within a reasonable time and, in any event, within the time limits set by law.
In the event of an unsatisfactory response, you can lodge a complaint with the National Commission for Computing and Liberties (CNIL): https://www.cnil.fr/fr/plaintes

8.2. Your rights to object to commercial solicitations
We may use your contact details for commercial solicitations, in accordance with applicable law and the terms of this privacy policy. You can object to these solicitations at any time, in accordance with the terms and conditions.

Commercial solicitations by electronic means (e-mail and SMS):
We comply with the rules of article L.34-5 of the postal and electronic communications code which provides for the prior and express collection of your consent for the sending of commercial prospecting by electronic means (e-mail, push notifications or SMS ).

Thus, on the forms that you fill out when you subscribe to one of our products or services, when you create an account on our sites, or during any other contact with us, you are expressly asked for your consent to receive offers from ROBERT RIVETT Sole Proprietorship /www.brittanygates.com .
Exception: your express and prior consent is not required when you are already an active customer of ROBERT RIVETT Entreprise Individuelle /www.brittanygates.com and the purpose of our solicitation is to offer you products or services similar to those we already provide you.
In any case, you always have the possibility of opposing the receipt of these solicitations by carrying out the following actions for the e-mail, by clicking on the unsubscribe link provided in each e-mail, by going to your account online or by contacting our customer service.
- Commercial solicitations by telephone
We may contact you by telephone to offer you offers on products or services. If you do not wish to be solicited, you have the possibility of informing us by contacting our customer service.

- Solicitations by any other means
We invite you to contact our customer service to inform them that you do not wish to be the subject of these solicitations.

9.3. Your rights regarding the acceptance and management of cookies
The registration of a cookie on your navigation terminal is subject to your wishes. You can modify your choices at any time regarding the acceptance or refusal of cookies placed on your terminal, either on your browser or online with different operators.

In order to manage cookies as closely as possible to your wishes, we invite you to configure your browser taking into account the purpose of cookies.
How to exercise your choices?
⇒ Make your choices on your browser
You can configure your browser software either so that the acceptance or refusal of cookies is offered to you from time to time, before a cookie is likely to be registered, or to systematically accept or refuse the registration of cookies in your terminal.
We alert you to the fact that any setting on your browser software concerning the refusal of technical and functional cookies will be likely to alter your browsing comfort on our websites, or even prevent the use of some of our services requiring the use of these same cookies.
Where applicable, we decline all responsibility for the consequences related to the degraded operation of our websites and our services resulting from the impossibility for us to record or consult the cookies necessary for their operation and which you would have refused or deleted.
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes in terms of cookies.

Internet Explorer™ browser:
https://support.microsoft.com/en-us/help/17442/win...

Safari™ browser:
https://support.apple.com/fr-fr/HT201265

Chrome™ Browser:
https://support.google.com/chrome/answer/95647?hl=...

Firefox™ browser:
https://support.mozilla.org/en/kb/enable-desactiva...

Opera™ browser:
http://help.opera.com/Windows/10.20/fr/cookies.htm...